Receivables Support Specialist
Lynnwood, WA
The Receivables Support Specialist is responsible for ensuring all administrative and support functions are completed for the department. Responsibilities may include providing assistance to support outstanding balance collection in an effort to achieve or maintain daily, weekly, and monthly targets and responding to inquiries (via phone and/or email). Additional responsibilities may also include partnering directly with community managers and their associates on various issues, as well as reviewing resident and/or collection files for proper documentation as well as ensuring they are in compliance with all applicable laws and department policies.
Education
High School diploma or equivalent required.
Qualifications
- Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members and/or clients.
- Demonstrated proficiency in word processing, spreadsheet, property management (Yardi or One Site), and database management programs in order to complete required reports.
- Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information
- Demonstrated excellent customer service orientation, with a strong emphasis on understanding and applying proven customer care techniques and processes
- Demonstrated strong research and analytic skills with the ability to apply skills in order to proactively identify and address issues
- Demonstrated ability to work independently, under defined supervision, within a fast-paced, deadline oriented environment
- Strong detail orientation, organizational and time management skills
- Must be able to handle confidential and/or highly sensitive information within established guidelines or regulations applying the appropriate level of diplomacy, tact, discretion, and privacy
About us
Greystar™ is the global leader in multifamily real estate, offering expertise in property management, investment management, and development and construction of rental housing. Established in 1993, Greystar™ is the largest property management operator in the world. Its dedicated team members and a commitment to hiring the very best multifamily professionals has resulted in record growth, making Greystar™ one of the most respected and trusted real estate companies. EOE.
Benefits provided
Health Insurance
401k Match
401k Retirement Plan
Dental Insurance
Short Term Disability
Long Term Disability
Personal Days
Internal Training Programs
Optical Insurance
Bonus Programs
Life Insurance
Paid Vacations
Intern Programs