Online Curriculum Design Associate

Job Description

Redefine Excellence. Join a team that is driven by excellence, integrity, passion and dedication. Greystar, the global leader in rental housing, has an exciting opportunity for an Online Curriculum Design Associate in its Irving, TX regional office to support the execution of the Company’s property management software platform by designing, developing, and implementing online training curriculum that drives software acclimation and enhanced customer satisfaction thereby improving team member performance. Ideal candidate should have 5+ years of experience with the Storyline or Adobe Cloud suite of products.

The Company offers competitive pay and benefits as well as opportunity for advancement. EOE.

Job Responsibilities:

• Participates in establishing the annual goals and objectives for online curriculum programs, projects, and initiatives that align with the overall IT business plan and the Company’s strategy and philosophy related to team member education, development, performance, and retention.

• Monitors, researches, recommends and incorporates emerging trends in online training and e-learning course curriculum design.

• Oversees and implements program evaluation methods that measure participant learning and impact on performance by developing surveys, tests and follow-up evaluations for reporting on training results.

• Through the use of dedicated authoring tools, creates and implements new on-demand learning courses consisting of demonstrative software applications, messaging through design, and successful engagement tools.

• Reviews, makes recommendations for, and updates existing online content to reflect changes in technology, software, the Company’s business practices and industry trends and recommends implementation approaches that ensure that updated programs integrate into the curriculum.

• Monitors end user feedback and Learning Management System (LMS) development efforts to ensure that system issues and user enhancement requests are addressed and resolved quickly.

• Oversees the administration of Greystar's Learning Management System (LMS) by managing and communicating with on-line training partners and service providers as needed, assisting in the resolution of systems or user-related issues and problems.

• Facilitates in the selection of third-party training partners by researching proposed vendors, contractors, and service providers, arranging demonstrations and pilots, evaluating products and services, and conducting tests to determine appropriateness to the Company’s online curriculum and needs.

• Provides custom reports and ad hoc analysis as required by various internal business groups related to training performance.

Requirements:

• Bachelor’s or master’s in education, communications, business systems, computer science, or related field and/or equivalent work experience in a similar role.

• Employment history that demonstrates the application and usage of an education or training background sufficient to design and provide educational information and training classes to staff and management in operations, management and technology.

• Demonstrated ability to read, write, and communicate effectively to create and make presentations to managers and staff, and to design and teach information systems programs and classes.

• High-level proficiency in creating curriculum, training programs, participant and facilitator learning materials, instructional activities and events, and activities for a wide variety of formats and delivery systems.

• Demonstrated proficiency in e-learning design principles and associated authoring tools (i.e. Articulate Storyline Software, Captivate, Camtasia, SnagIt, Adobe Pro, PowerPoint 2010, etc.). Ideally, 5 + years’ experience with the Storyline or Adobe Cloud suite of products.

• Lead question-and-answer and other discussions, manage conflict and disagreement, and bring closure to project-related design and work sessions.

• High degree of proficiency in word processing, spreadsheet, and database management programs in order to complete required reports, evaluate applications and systems, and produce necessary communication materials.

• Proficient in project management skills, developing and implementing complex project plans, and managing multiple priorities against established budgets and deadlines.

• Knowledge and experience in real estate or property management is a plus but not required if candidate has the ability to learn business processes quickly in order to develop fact-based procedures, instructions, and training materials.

Great work environment – Integrity-Respect-Professionalism-Accountability-Service-Team Work. They’re the values we live and work by, reflecting who we are and the quality of our relationships. As a Greystar team member, you’ll hear a lot about them and our commitment to creating memorable experiences. We believe in always going that extra step for our residents, our communities and each other.

Excellent compensation – In addition to a competitive compensation, we'll provide you with world-class benefits, including medical, dental and vision plans, short and long-term disability insurance, a 401(k) plan with company match, educational reimbursement, flexible spending accounts, an employee assistance program, generous holiday and vacation package, and more!

Visit our website at www.greystar.com. EOE

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About us
Greystar® is the global leader in multifamily real estate, offering expertise in property management, investment management, and development and construction of rental housing. Established in 1993, Greystar is the largest property management operator in the world. Its dedicated team members and a commitment to hiring the very best multifamily professionals has resulted in record growth, making Greystar one of the most respected and trusted real estate companies. EOE.