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Essex Property Trust, Inc.

Community Manager

Bellevue, WA

Community Manager

Posted:5/21/2019
Job ID:2019-5474
Category:Property - Community Manager
Location:Belcarra, Bellevue, WA
Type:Full Time

Responsibilities

REPORTS TO
Regional Portfolio Manager

POSITION SUMMARY
Responsible for overseeing physical, financial and managing operations of their home community and assigned portfolio consisting of less than 5 communities, including at least one Property Manager as a direct report. Responsibilities include increasing financial performance; as measured by achieving budget and same store growth, personnel management, expense control and capital projects. Contribute to the overall property operations through committee involvement in standardizing best practices, and managing by company performance standards.

This job description is not an all inclusive list of functions and tasks. Job functions may be added, deleted or modified at any time by your management team. Receipt or possession of this job description does not constitute a contract of employment.

PRINCIPAL RESPONSIBILITIES

PROPERTY OPERATIONS
- Responsible for the overall operational and financial goals set for the portfolio/asset. Including; maximize rent levels in conjunction with a revenue optimizer system, perform market evaluations, maintain occupancy, managing lease exposure, optimizing other income and control operating expenses. Perform financial forecasting and prepare budgets to meet the goals and objectives and contribute to the company's NOI and FFO.
- Monitor each asset's performance as compared to company's performance standards and budget. Ensure under performing assets are following measurable corrective action plan.
- Complete authorized Capital projects per property budget and monitor expenditure and timeliness. Provide input to Development, Redevelopment and CMS personnel, and give specific recommendations on the maintenance and care of the physical asset. Review and sign contracts related to the management of the property.
- Recognize the importance of communicating major ownership issues concerning property operations, physical condition, environmental issues, potential legal exposures, etc. to the appropriate management personnel.
- Conduct site visits on a regular basis, physical inspections to include; curb appeal, models, market-ready units, vacant units, common area maintenance projects, and major capital improvements. Oversees advertisements, signage, banners and resident retention programs.
- Have a working knowledge of federal, state and local laws concerning housing.

FISCAL MANAGEMENT
- Conduct monthly financial reviews to include; Budget Comparison, General Ledger, Monthly Financial Review report.
- Monitor collections of all property revenue sources to include; rent, ancillary and vending income, refunds and collections. Monitor and audit use of petty cash.
- Review and approve site processed invoices for accuracy, appropriate coding, adherence to budget, vendor compliance and lien releases as required.

LEADERSHIP
- Promote good customer service with residents, co-workers, inter-departmental staff and vendors displaying a friendly and positive attitude.
- Provide clear leadership of the company's philosophy and goals.

PERSONNEL MANAGEMENT
- Monitor hiring and staff performance at site level. Ensure training and development of onsite employees, assist in coaching, consultations and termination process as necessary. Recruit and hire Property Managers. Complete written evaluations of Property Managers and oversee the written evaluation of their subordinate personnel in accordance with company guidelines. Utilize measurable performance standards, employee rankings and other means to secure that compensation is tied to performance.
- Monitor and control staffing levels and employee scheduling to ensure proper coverage for operation of the business.
- Perform other duties and activities as may be requested by his/her supervisor.

ADMINISTRATION/OTHER DUTIES - Review monthly administration to include; required monthly reports in compliance with SOX , Move In files, Availability report and adherence to Essex's Policies and Procedures. - Participate in the coordination of the Due Diligence process. - Comply with all SB90 regulatory requirements and ensure all policies and procedures are consistent with company policy.

QUALIFICATIONS
- College degree preferred.
- Multi-site property management experience preferred.
- Capable of reading, analyzing, and understanding business documents - financial statements, leases and contracts.
- Exhibit excellent management, communication, time management and leadership skills.
- Computer literacy required; Microsoft Word, Excel, Outlook, Yardi.
- Valid Driver's license and ability to travel to multiple sites required. Essex offers a comprehensive benefits package that reflects how much we value our associates and their families:For regular full-time associates regularly scheduled to work at least thirty (30) hours per week:
• Medical, Dental, Pre-tax flex plan, Basic life insurance, Supplemental life, Short- and long-term disability, Accidental death insurance plans.
For part-time and full-time associates:
• Employer-matching 401(k) plan that offers financial planning and independent brokerage services.
• Wellness Program, 24-hour Employee Assistance, Service awards and Paid time-off.
Jobs like this are also known as:
Apartment Manager Community Director Community Manager Community Supervisor General Manager Property Manager
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