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Greystar

Concierge - SH

Charlotte, NC

Job Description
The Concierge organizes, coordinates, and implements various resident services and programs and acts as an information source to residents. This role also plays an integral part in the sales process by working closely with the Community Manager and Sales Consultant/s. This role does whatever is necessary to make the selling process more effective and the move in process more efficient. The Concierge will assist with all aspects of sales and marketing for the community. The Concierge will contribute to the success of the community sales team’s achievement of year end budgeted occupancy, revenue, and resident retention goals.

Education

  • High school diploma, GED, or equivalent combination of education and experience.


Qualifications

  • Ambitious and energetic; willing to have fun; personable with the ability to build and develop relationships quickly.
  • Excellent communication and presentation skills. Ability to communicate and interact with many types of individuals: 1) persons who are aging, 2) resident’s family members, 3) co-workers, and 4) supervisors in a courteous and professional manner.
  • Strong belief in delivering superior, creative service with the ability to anticipate future resident’s needs.
  • Very team-oriented with the ability to put the team and resident needs first by employing a “can do” attitude.
  • Professional in appearance and approach.
  • Strong work ethic and flexible schedule; ability to carry a cell phone and be accessible at all times.
  • Values integrity and employs sound business judgement.
  • Excellent organizational and follow-up skills.


About us
Greystar® is the global leader in multifamily real estate, offering expertise in property management, investment management, and development and construction of rental housing. Established in 1993, Greystar is the largest property management operator in the world. Its dedicated team members and a commitment to hiring the very best multifamily professionals has resulted in record growth, making Greystar one of the most respected and trusted real estate companies. EOE.

Benefits provided

 Health Insurance

 401k Match

 401k Retirement Plan

 Dental Insurance

 Short Term Disability

 Long Term Disability

 Personal Days

 Internal Training Programs

 Optical Insurance

 Bonus Programs

 Life Insurance

 Paid Vacations

 Intern Programs

Jobs like this are also known as:
Activities Director / Resident Services Community Ambassador Concierge Customer Service Representative Resident Services Coordinator
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