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MAINTENANCE TECHNICIAN

Santa Monica, CA 90401

Working for NMS Residential means embarking on a rewarding career with an owner-managed company that prides itself on its forward-leaning vision, curated interiors in desirable zip codes, and an unrelenting service imperative.   Our playbook puts people first

As a Maintenance Technician with NMS Residential, you will be expected to:

  • Complete occupied unit service requests within standard completion times in order to provide a quality living environment to our residents
  • Complete all phases of apartment make ready work, including troubleshooting, and repair of most major and all minor mechanical systems
  • Present a professional, efficient attitude in remedying any resident complaint to ensure resident satisfaction while working within company guidelines
  • Complete the "make ready" process in 3-5 business days or as instructed; perform pre move-in inspections to ensure unit readiness
  • Inspect all common area lighting, sprinkler systems, fire prevention systems and fire extinguishers regularly
  • Perform grounds and housekeeping tasks as needed
  • Complete all work tasks in a safe and efficient manner
  • Report information about property operations and potential safety hazards to ensure compliance with OSHA standards
  • Perform administrative maintenance functions, and accurate tracking of inventory for repair and maintenance, and Yardi service requests and reports
  • Maintain in-depth knowledge of any property specific special needs or problems (asbestos, remediation plan, deficient mechanical or plumbing systems, etc.)
  • Manage maintenance shop inventory to ensure regularly-used supply is in stock
  • Participate in preventative maintenance programs and ongoing maintenance and repair
  • Participate in the implementation of an emergency plan for the property and assist in emergency operations
  • Perform administrative duties including the documentation of status of service request and completion of checklists
  • Remain available for emergencies, on-call duties and resident functions
  • Participate in company-provided training such as fair housing, safety  training, and harassment prevention trainings
  • Perform additional duties as assigned

  REQUIREMENTS

  • Must have general knowledge of building mechanical systems and controls, electrical systems, interior finishes and products
  • Must be able to receive and act orally on directions given orally or in writing
  • Ability to communicate clearly with residents, co-workers, and vendors
  • Must be able to function effectively in a customer service environment
  • Must be self-motivated and positive team member

 QUALIFICATIONS & SKILLS (Technical and Non-technical)

  • High school diploma or GED
  • Minimum one year in apartment maintenance or equivalent field
  • HVAC experience or certification preferred
  • Proficient in most areas of apartment maintenance, including plumbing, electrical, painting, drywall, floor coverings, carpentry, locks, appliances, pools and spas, roof and life safety equipment
  • Above average mechanical aptitude and understanding of building materials and tools
  • Must possess own hand tools
  • Computer skills in a Windows-based environment
  • Previous experience with Yardi a plus
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