Community Manager

Are you looking for a great opportunity with a great company?  How about a challenge that gives you the opportunity to grow, learn and apply your expertise?

Star Management is an established leader in the Manufactured Housing Industry. We operate over 6,000 sites with locations in California and 7 states across the U.S. With over 60 years of expanded stability and experience, we are looking for energetic individuals to join our team. We have an immediate opening for a Community Manager at our 288-space manufactured home community in Rancho Mirage, CA. The expansive 39-acre community features full amenities including clubhouse, banquet room, two swimming pools, spa, billiards and RV storage, and expansive greenbelts. Manager onsite housing is available but living onsite is not required. Ideal candidates will have mobile home park property management experience, and possess strong leadership skills, organizational skills and be a self starter with the ability to work with little or no supervision, while being part of a team. Areas of expertise will include: capital expenditure projects, mobile home sales, rentals, new home installations, oversee landscape crews, mobile home rehab experience, and staff supervision. If this is you, please read on.

Major Duties:

• Perform regular inspections, investigate and resolve tenant complaints
• Contract for maintenance services and provide oversight of vendors
• Schedule, supervise and complete repairs in common area building and landscape
• Inspect vacant park-owned mobile homes, plan renovations, maintain landscaping
• Oversee vendor installation of new mobile homes and accessory structures
• Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies
• Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders
• Perform basic maintenance repairs in apartment or mobile homes
• Oversee collection of rents and security deposits, post to Rent Manager, make deposits to the bank with a check scanner
• Accept Applications for Residency, participate in processing of applications, conduct lease signings
• Work with sales and marketing personnel to attract tenants by advertising vacancies, obtain referrals from current tenants, promote the advantages of our communities and services, and show units
• Ensure park competitiveness through surveying local rental rates, calculating overhead costs, and general budgeting
• Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials
• Maintain resident files and confidentiality of such

We are a specialty firm in a niche field committed to providing a better place to live for our residents. The successful Community Manager will:

• Keep up to date on Mobilehome Residency Law and Title 25

• Deal tactfully with personnel, residents, family members, visitors, and the general public
• Speak, write and understand English to communicate with supervisors, employees, residents, and families
• Possess good judgment, have common sense, prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction
• Be computer literate in Rent Manager or Yardi, Excel, Word, Outlook, etc.

Star Management is very strongly devoted to the use of technology in every facet of our business and seeks a person who is fully functional in today's software applications and property management techniques.

Qualifications:

2-3 years of property management maintenance experience

2-3 years of mobile home rehab and renovation experience

Trade licenses of any of the following preferred: electrician, plumbing, general contracting, masonry, carpentry

Construction experience preferred

WMA MCM certificate preferred ARM certificate preferred

Education:

AA degree, minimum

Benefits: Star Management believes that our people are one of our most important assets, and we invest in them accordingly.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Educational Assistance
• Onsite housing is available, but is not required

Star Management is an Equal Opportunity Employer and maintains a smoke-free environment in all locations.  We support a safe, healthy and drug-free workplace.