Regional Manager

Who We Are

We are growing! We are hiring! We are South Oxford Management LLC, a full-service property management company with a portfolio of 48 communities across Texas, Florida, Georgia and Connecticut with 12,164 apartment units (and counting). We are dedicated to offering an exceptional experience to our residents and team members. Our owners bring years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From asset management to leasing, we are passionate about making positive experiences for people. From our residents to our team members, we are committed to putting people first in everything we do. If this sounds like a team you would like to join, apply today.

How You Will Contribute

The Regional Manager is responsible for all operational aspects of an assigned portfolio of properties. The position directs and coordinates all activities of the properties in their portfolio to ensure that our financial and business objectives are achieved.

 Things You Will Do

• Manages the operational and financial responsibilities of an assigned region
• Operates within the financial guidelines
• Makes strategic changes to increase income, decrease expenses and grow net operating income
• Ensure that income is collected and Bad Debt followed up on in accordance with policy
• Complete thorough reviews of weekly, monthly, quarterly and annual operating and financial reports
• Ensure that properties operate within any applicable local, state and federal laws including OSHA (Occupational Safety and Health Act), Fair Housing, Landlord/Tenant regulation and other
• Possess a complete understanding of ownership structure, financing, and income-regulated programs
• Coordinate and/or ensure that Manager, Leasing and Maintenance meetings are occurring as needed
• Ensure performance evaluations are being conducted on supervised staff
• Assist Property Managers in resolving employee issues concerning performance evaluations, employee disciplinary actions or other related basic employee management issues
• Reinforce company values in all property operations.
• Travel throughout the region is required
• Ensures adherence to all policies and procedures by the Property Managers down through the teams including all forms, leases, and other documents deemed standard for our company.
• Work with Asset Manager to create and evaluate property budgets and performance goals
• Work with Asset Managers on evaluating capital needs and planning capital projects
• Responsible for monthly Move In and Renewal file audits
• Respond to resident complaints directly related to or against Property Managers and/or any complaint that might have legal exposure
• Participates in hiring and screening of onsite staff including but not limited to Assistant Property Manager, Leasing Agents, Maintenance Supervisor, Maintenance Technicians, Porters, Housekeepers, Groundskeepers, Pool attendants and related contract employees to assist in essential job duties and responsibilities.

Other Duties 

• Oversee tenant renewals are being captured at the highest rates possible
• Oversee properties are leased at or above market occupancy and rent levels based on owner guidelines
• Oversee all property marketing is current, accurate, relevant, legal and at its greatest effect
• Oversee employee requests or complaints are responded to in a timely manner
• Oversee physical property inspections including critical and curb appeal are performed monthly
• Monitor the progress of employee training and certification

Things You Need

• Should have some related formal training, certification/s, degree or equivalent
• Minimum of 5 years' experience in Multi-Family Housing
• Multi-property site management
• Must be able to thoroughly understand the financial aspects of running a portfolio
• Must have excellent computer skills.
• Strong, positive, motivational leadership style in managing multiple teams to success
• Must have strong ability to manage multiple priorities while maintaining consistent service
• Must have demonstrated conflict resolutions skills.
• Must have high sense of urgency in completing all tasks, while maintaining a strong detail orientation
• Excellent knowledge of local, state and federal resident/property management laws/guidelines
• Ability to problem solve, make decisions and lead a team
• Have excellent verbal and written communication
• Possess knowledge of competitive properties and market knowledge within the region
• Experience managing up to 1,500 units within a region
• Experience managing/supervising 20+ employees
• Advanced budget experience, can interpret, make assumptions and be part of property budget creation
• Possess advanced/higher level fair housing and legal requirement knowledge for leasing and marketing property/units
• Should have advanced understanding for maintenance process and responsibilities with the ability to manage capital need bid/execution, manage preventative maintenance plans and managing basic rehab projects

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:

• Comprehensive training
• Competitive salaries and bonuses
• Paid vacation, sick days and holidays
• 401(k) plan with a company match
• Medical (Low PPO, High PPO)
• Dental (PPO, HMO)
• Vision
• Employer Paid Basic Life Insurance
• Employer Paid Accidental Death & Dismemberment Insurance
• Employer Paid Long Term Disability
• Employee Referral Program
• Employee Apartment Discounts
• Employee Awards and Recognition
• Career Advancement Opportunities

You’re exceptional. Let us make you feel it. Join our team.