Leasing Consultant (Tralee Village)
Dublin, CA
Leasing Consultants have primary marketing responsibilities as they pertain to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases.
Essential Functions and Responsibilities:
- Provide excellent service to all residents, prospects and visitors to the communities
- Effectively lease apartments and sell properties products and services in accordance with budget guidelines
- Follow Fair Housing Standards in all matters when working with prospects and residents
- Follow up on leasing traffic entries and monitor traffic trends
- Maintain thorough product knowledge of property and that of major competition
- Conduct outside marketing activities in order to position Bell communities as communities of choice
- Coordinate the application review for each lease including credit and income verifications
- Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation as indicated on checklist
- Ensure the condition of leased apartments prior to move-in, including a final inspection and walk through with resident
- Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
- Provide excellent customer service to residents, ensuring their needs are met
Additional Functions and Responsibilities:
- Additional duties as assigned
Knowledge, Skills and Abilities:
- Must have excellent written and verbal communication skills
- Must have strong marketing, creativity skills
- Must have strong working knowledge of MS Office Suite, and ability to use computer
- Knowledge of Onesite, Yieldstar or other similar programs preferred
- Must demonstrate support of Bell Core Values
- Must demonstrate support of BAL strategic drivers
- Must demonstrate ability to provide exceptional customer service
- Must demonstrate ability to successfully work on a team
- Must be able to clearly communicate both orally and in writing
- Must be able to understand directives both orally and in writing
- Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible in any situation, able to shift priorities
- Must be able to perform basic to intermediate mathematical functions
- Must present a professional image
- Must be resourceful and well organized
Education and Background:
- BA/BS in business, sales or related field, relevant experience or a combination
- 1+ years multi-family leasing experience or 1+ years B2B selling experience desired