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Receptionist - Broadway Palace

Los Angeles, CA 90015

Downtown Los Angeles luxury apartment community is looking for a bright and energetic Front Desk Receptionist to join our Leasing team!

As a Front Desk Receptionist, you will act as a liaison between potential residents and the Leasing Team by attending to their inquiries.

PRIMARY JOB FUNCTIONS - include, but are not limited to:

  • Responsible for answering phones and greeting prospects and/or residents
  • Addressing questions future residents, both in person and over the telephone
  • Ensure areas are clean on a daily basis
  • Provide a wide range of administrative and support services to the office staff and the Community Manager.

Professional Requirements

  • 1-2 years of experience in a first-class customer service environment.
  • Property Management experience a plus
  • Experience with Yardi a plus but not required
  • Great with people - warm, friendly and helpful in person and on the phone
  • Be extremely organized and have the ability to multi-task.
  • Excellent oral and written skills required
  • Ability to work weekend hours necessary
  • High school diploma or GED required
  • Bilingual a plus

Core Competencies

  • Service Oriented: Actively seeks opportunity to assist others. Provides the highest level of customer service.
  • Problem Solving: Uses logic and reasoning to identify solutions and seeks alternative solutions, conclusions or approaches to problems.
  • Communication: Communicates in detail both written and orally in a professional manner.
  • Business Acumen: Communicates professionally and exhibits a sense of urgency with both internal and external customers.
  • Cost Consciousness : Makes decisions within assigned role that are fiscally responsible.

Additional Requirements

  • Responsible for maintaining the required property uniform and ensuring a professional appearance and attitude at all timesDowntown Los Angeles luxury apartment community is looking for a bright and energetic Front Desk Receptionist to join our Leasing team!
    As a Front Desk Receptionist, you will act as a liaison between potential residents and the Leasing Team by attending to their inquiries. PRIMARY JOB FUNCTIONS - include, but are not limited to:
    • Responsible for answering phones and greeting prospects and/or residents
    • Addressing questions future residents, both in person and over the telephone
    • Ensure areas are clean on a daily basis
    • Provide a wide range of administrative and support services to the office staff and the Community Manager.
    Professional Requirements
    • 1-2 years of experience in a first-class customer service environment.
    • Property Management experience a plus
    • Experience with Yardi a plus but not required
    • Great with people - warm, friendly and helpful in person and on the phone
    • Be extremely organized and have the ability to multi-task.
    • Excellent oral and written skills required
    • Ability to work weekend hours necessary
    • High school diploma or GED required
    • Bilingual a plus
    Core Competencies
    • Service Oriented: Actively seeks opportunity to assist others. Provides the highest level of customer service.
    • Problem Solving: Uses logic and reasoning to identify solutions and seeks alternative solutions, conclusions or approaches to problems.
    • Communication: Communicates in detail both written and orally in a professional manner.
    • Business Acumen: Communicates professionally and exhibits a sense of urgency with both internal and external customers.
    • Cost Consciousness : Makes decisions within assigned role that are fiscally responsible.
    Additional Requirements
    • Responsible for maintaining the required property uniform and ensuring a professional appearance and attitude at all times
Jobs like this are also known as:
Activities Director / Resident Services Community Ambassador Concierge Customer Service Representative Resident Services Coordinator
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