Receptionist - Broadway Palace
Los Angeles, CA
Downtown Los Angeles luxury apartment community is looking for a bright and energetic Front Desk Receptionist to join our Leasing team!
As a Front Desk Receptionist, you will act as a liaison between potential residents and the Leasing Team by attending to their inquiries.
PRIMARY JOB FUNCTIONS - include, but are not limited to:
- Responsible for answering phones and greeting prospects and/or residents
- Addressing questions future residents, both in person and over the telephone
- Ensure areas are clean on a daily basis
- Provide a wide range of administrative and support services to the office staff and the Community Manager.
Professional Requirements
- 1-2 years of experience in a first-class customer service environment.
- Property Management experience a plus
- Experience with Yardi a plus but not required
- Great with people - warm, friendly and helpful in person and on the phone
- Be extremely organized and have the ability to multi-task.
- Excellent oral and written skills required
- Ability to work weekend hours necessary
- High school diploma or GED required
- Bilingual a plus
Core Competencies
- Service Oriented: Actively seeks opportunity to assist others. Provides the highest level of customer service.
- Problem Solving: Uses logic and reasoning to identify solutions and seeks alternative solutions, conclusions or approaches to problems.
- Communication: Communicates in detail both written and orally in a professional manner.
- Business Acumen: Communicates professionally and exhibits a sense of urgency with both internal and external customers.
- Cost Consciousness : Makes decisions within assigned role that are fiscally responsible.
Additional Requirements
- Responsible for maintaining the required property uniform and ensuring a professional appearance and attitude at all timesDowntown Los Angeles luxury apartment community is looking for a bright and energetic Front Desk Receptionist to join our Leasing team!
As a Front Desk Receptionist, you will act as a liaison between potential residents and the Leasing Team by attending to their inquiries. PRIMARY JOB FUNCTIONS - include, but are not limited to:- Responsible for answering phones and greeting prospects and/or residents
- Addressing questions future residents, both in person and over the telephone
- Ensure areas are clean on a daily basis
- Provide a wide range of administrative and support services to the office staff and the Community Manager.
- 1-2 years of experience in a first-class customer service environment.
- Property Management experience a plus
- Experience with Yardi a plus but not required
- Great with people - warm, friendly and helpful in person and on the phone
- Be extremely organized and have the ability to multi-task.
- Excellent oral and written skills required
- Ability to work weekend hours necessary
- High school diploma or GED required
- Bilingual a plus
- Service Oriented: Actively seeks opportunity to assist others. Provides the highest level of customer service.
- Problem Solving: Uses logic and reasoning to identify solutions and seeks alternative solutions, conclusions or approaches to problems.
- Communication: Communicates in detail both written and orally in a professional manner.
- Business Acumen: Communicates professionally and exhibits a sense of urgency with both internal and external customers.
- Cost Consciousness : Makes decisions within assigned role that are fiscally responsible.
- Responsible for maintaining the required property uniform and ensuring a professional appearance and attitude at all times