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Lead Service Technician

Los Angeles, CA 90017

Customer Service:

  • Create a sense of community and an outstanding living experience for residents
  • Welcome and greets every guest and resident
  • Provide assistance to guests and residents by holding doors; picking up dropped items; giving directions and offering assistance to a disabled person
  • Demonstrates service excellence through the demonstration of company values, our employee promise, policies and initiatives.

Maintenance:

  • Demonstrates care through the completion of daily repair and upkeep of the community
  • Responsible for the preparation of vacant units for occupancy
  • Responsible for the care, maintenance and inventory of all supplies and equipment owned by the property and/or GHP Management Corporation and maintaining a clean work area
  • Maintain and take care of the cleaning supplies and equipment inventory
  • Maintain a thorough knowledge of GHP policies and community policies, including OSHA (Occupational Safety & Health Act) standards and company safety policies
  • Delivers a quality end result to residents by ensuring that repairs are completed thoroughly, in a timely manner and as per supervisor’s instructions
  • Completes tasks related to basic plumbing, i.e., leaky faucets, plunging toilets, and repair running toilets, repair tank contents, pulling and replacing toilets, caulking
  • Prepares unit walls by touching up painting, sanding, color matching and completing drywall repairs
  • When staffing situation requires, completes unit painting projects to meet market ready requirements
  • Completes appliance repairs and services such as: replacing burners, rings, knobs, refrigerator shelves, lights, etc.
  • Completes electrical tasks such as: installing switches, plugs, cord splicing, ballasts and bulbs, circuit breaker testing, and servicing exhaust fans
  • Replaces, adjusts, and installs key lock, bolts, window locks, and as necessary makes keys, and installs latches
  • Repairs and replaces screens and doors as appropriate
  • Participates and assists in major appliance installations
  • Completes simple carpentry work such as – changing closet rods, replacing mirrors, fixing and installing drawers and drawer tracks, install and remove drape rods
  • Demonstrates a high level of technical ability within the repair requirements of the community.
  • Serves as Senior Maintenance Technician for the team and as such is responsible for completing more complex tasks.
  • Mentors other Maintenance Technicians and helps with their development and learning of new techniques and skills
  • Other duties as assigned

YOU HAVE:

  • Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment
  • Personable, positive, team-oriented mindset
  • 2-5 years in property management or hospitality as a technician or similar experience
  • HVAC certified a plus
  • A High School Diploma or equivalent
  • Ability to understand basic instructions verbally or in written form
  • Ability to multi‐task and have good organizational skills

Physical Requirements:

  • This position works both indoor and outdoor. Depending on assignment may be subject to the natural elements.  
  • Works in low to moderate noise levels.
  • Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
  • Constantly positions self to bend, stoop, reach, lift
  • Frequently lift/move/carry 25lbs
  • Occasionally lift/move/carry up to 50lbs with/without assistance
  • Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors
  • Ability to remain in a stationary position for extended periods of time
  • Ability to observe details at close range (within a few feet of the observer).
  • Must have the ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects
  • Uses hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Ability to work around chemical cleaning solutions.
Jobs like this are also known as:
Assistant Service Manager Assistant Service Supervisor Electrical Technician Floating Maintenance Technician Floating Service Technician HVAC Technician Lead Technician Maintenance - Advanced Senior Maintenance Technician Union Maintenance Technician
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