Responsibilities

Position is reserved for assets with 400+ units and/or is part of a multi-site management team. The person in this position is responsible for all maintenance aspects of the community’s operations and objectives, and to act in that capacity in the absence of the Maintenance Supervisor. Accountable for: completion of general maintenance tasks including work orders and unit turns, maintaining the physical asset, participating in the “on-call” rotation for after-hours emergencies, and providing a quality living environment for residents. This position reports to the Maintenance Supervisor and/or Community Manager.  

Key responsibilities of this position include, but are not limited to the following:

• Completes maintenance projects with minimal supervision, including defining scopes of work needed, solicitation of vendor bids, cost analysis, vendor selection and supervision, and contract compliance consistent with Company policy and direction from the Community Manager and/or CM&S
• Assists with administration of maintenance functions and accurate tracking of inventory for repair and maintenance
• Performs pre-move out and move out inspections providing guidance to Maintenance Supervisor/Community Manager on charges and turnover tasks
• Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments
• Assumes responsibility for all maintenance tasks in the absence of the Maintenance Supervisor, consistently leads by example
• Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC

Requirements

• May be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/ equipment), climbing ladders/stairs, and walking on rooftops
• Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, gripping and elbow motion)
• Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment
• Requires the use of appropriate safety equipment (e.g., back belts, goggles, masks, gloves, etc.)

Position requires ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals possess the ability to work their scheduled hours plus any other hours necessary to complete the job and must attend training classes as scheduled. Work schedules and location assignments are subject to change. Ensure compliance with time management policies including meal and rest periods.

Qualifications

• High school diploma or equivalent, college and/or trade school preferred
• Relevant certification (e.g., HVAC, CPO) strongly preferred
• Two to four years industry experience or related general contract maintenance experience
• Ability to assist in supervision staff of three or more associates
• Proficient knowledge of electrical, plumbing, and appliance repair with hands on experience
• Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing
• Available to be “on-call” when requested and promptly respond to work order requests during assigned periods, except during meal periods and rest breaks during which time employee is relieved of all duties and the Company relinquishes any control over how employee spends this time
• Proven organizational and time management skills
• Valid driver license and automobile insurance
• Ability to read and write English; speak English and understand spoken English
• General understanding of the Microsoft suite, property management software preferred