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AvalonBay Communities, Inc.

Concierge (Full-Time)

Washington, DC

Position Type: Full Time
Job Type: Non Exempt
State::DC City:Washington
Brand:AVA

Overview

AvalonBay is proud to be named one of Glassdoor's Best Places to Work in 2018.

Creating a better way to liveis the purpose that binds AvalonBay associates. At AvalonBay, every day you can make a difference in someone's life. We take that purpose seriously and expect you will as well. From helping someone choose one of our communities as their home to providing great service throughout a resident's stay to supporting your fellow associates, your positive, professional and consistent personal interactions make AvalonBay a great place to work. Our purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement - set us apart.

So if you're looking for a rewarding career opportunity with the top property management organization in the country, we'd like to hear from you! We are looking for the right candidate to join our property operations team as Concierge.

The Role

The Concierge will be responsible for implementing programs to address resident satisfaction with services provided by AvalonBay. He or she will monitor foot traffic to ensure entry by authorized individuals only, respond to resident requests and inquiries and work to address resident concerns in accordance with AvalonBay's customer service standards. The Concierge will have a gracious approach to all activities, greet visitors and residents, handle calls and assist with resident issues.

This is a full-time position.

You Have...

Qualified candidates will have a positive, upbeat demeanor, outstanding customer service skills and excellent communication and organizational skills. High School diploma or equivalency (GED) required. Related experience in a hotel, retail or restaurant is preferred.

Additional Info

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

AvalonBay is an Equal Opportunity Employer.

Job ID 20811
Jobs like this are also known as:
Activities Director / Resident Services Community Ambassador Concierge Customer Service Representative Resident Services Coordinator
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