Facilities Assistant

AvalonBay is proud to be named one of Glassdoor's Best Places to Work in 2018.

At AvalonBay, every day you can make a difference in someone's life. We take that purpose seriously and expect you will as well. From helping someone choose one of our communities as their home to providing great service throughout a resident's stay to supporting your fellow associates, your positive, professional, and consistent personal interactions make AvalonBay a great place to work. Our purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and a Focus on Continuous Improvement - set us apart.

Reporting to the Senior Facilities Manager, the Facilities Assistant will perform various administrative and clerical duties to support the operations of AvalonBay’s headquarters office including managing and operating the receptionist desk and mail/copy room, ordering supplies, coordinating technical support for copiers and other office equipment and providing lease administration support for our Headquarters and regional offices.

Responsibilities include but are not limited to:

• Answer all incoming calls and direct caller(s) to the appropriate associate, or voicemail. Provide caller(s) with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Coordinate all front desk activities including greeting and directing visitor(s), cab service, food deliveries, and vendor(s), in accordance with security protocols.
• Receive, sort, and forward incoming mail and coordinate the pick-up and delivery of express mail services. Prepare weekly mailing to other company sites. Assist others with the use of mail/copy room equipment.
• Coordinate vendor support services for office operations including maintenance on office equipment, coffee machine, and copiers.
• Procure and maintain office and mailroom supplies and coordinate off-site document storage. Monitor and direct daytime porter activities as needed.
• Process all Facilities related A/P invoices via PeopleSoft, while researching any billing issues and documenting maintenance calls, following up as necessary.
• Review monthly lease reports for key events and research regional office lease information.
• Coordinate the set up for new/departing associates to include preparation of new/departing associate packets and distribution.
• Prepare and maintain Headquarters office phone directory and reception desk coverage schedule.

A high school diploma or equivalent (GED) along with at least 2+ years of experience in an administrative support role.

Excellent communication skills including written and verbal communication.

Strong technical skills including Microsoft Office applications.

Demonstrated ability to multitask in a fast-paced work environment.

Customer service mindset with a genuine desire to help your team, your colleagues and office guests.

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation. We offer:

• Comprehensive benefits – health, dental & vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more!
• Growth based on achievement and promotion from within.
• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
• A 20% discount on our incredible apartment homes.
• A culture built on purpose and our core values -A Commitment to Integrity,A Spirit of Caring, andA Focus on Continuous Improvement.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

AvalonBay is an Equal Opportunity Employer.