Maintenance Manager

The Maintenance Manager ensures that the operations of the property in assigned area of oversight is in compliance with the standards and expectations of Operational Excellence, other stated guidelines of Mercy Housing Management Group (MHM), and Mercy Housing. Completes all reasonable work-related directives given by supervisor and above. Responsible for ensuring the completion of all property maintenance site-level activities with site-level staff and other Mercy Housing-related departments to ensure that the Essential Functions are met on a regular and consistent basis. 

*Maintenance Manager must live on site - 2 Bedroom Apartment Provided*

FINANCIAL RESULTS • Collaborates with Property Manager to ensure that budgets are followed and achieved, where possible. • Meets or exceeds stated unit turnover timelines to ensure maximum occupancy levels.

PROPERTY STANDARDS • Ensures that all Physical Product Practices (P3) of Operational Excellence are followed, monitored, and completed. • Collaborates with Property Manager to ensure proper execution of the approved preventative maintenance schedule established for assigned property(ies).

WORK ENVIRONMENT • Positive, collaborative internal and external relationships are fostered and maintained and that requests are responded to in a timely manner. • Completion of necessary educational requirements.

  CUSTOMER SERVICE • Maintains professional boundaries with all residents, employees, vendors, contractors, and external customers.  • Collaborates with Property Manager to ensure that resident concerns are appropriately addressed in a timely manner. • Delivery of great customer service to residents. May perform other duties in the categories above as assigned.  

Job Requirements: Education: High school diploma or equivalent required and technical training in a building trade required. Technical certifications in related field preferred.

Experience: Minimum of 2 years in skilled maintenance work required. Technical expertise in one or more building trades required.

Abilities: • Relate well to people from diverse backgrounds. • Comprehend and communicate in the English language, both orally and in writing. • Perform basic math and understand measurement systems used in the trade. • Read and interpret electrical, plumbing, and mechanical diagrams and blueprints. Ability to make working sketches. • Ability to use maintenance, trade, and testing equipment and tools. • Interpret and understand maintenance information generated from property management software reports. • Legally operate a motor vehicle (valid driver's license and insurance). • Work in a collaborative manner and in a team environment. • Ability to effectively oversee work progress of vendors or outside contractors. • Travel, as required. • Basic computer skills. • Define and solve problems. • Understand and commit to the Mission and Values of Mercy Housing.

*ALL CANDIDATES MUST SUBMIT A RESUME TO WWW.MERCYHOUSING.ORG/CAREERS OR EMAIL YOUR RESUME TO AMANDA.BROWN@MERCYHOUSING.ORG WITH THE SUBJECT LINE "MCAULEY MAINTENANCE"*