Sr. Community Manager

Position Summary:

Sack Properties is eager to add a Senior Community Manager to our team to oversee a multi site portfolio in Beaverton, Oregon. The  Senior Community Manager is directly responsible for all residential property management operations and financial performance of 3 communities to achieve the business objectives of the company, clients, and investors including maximizing revenue and increasing cash flow. Salary range $60,000 - 70,000 plus bonus.

ESSENTIAL RESPONSIBILITES AND FUCNTIONS
Asset Management "“ Prepare and review weekly data including traffic reports, availability reports, advertising reports, daily pricing strategies, and delinquency reports. On a semi-monthly basis prepare rent increase/renewal recommendations, and on a monthly basis review financial reporting providing variance narratives as requested. Assist in the preparation of annual operating budgets and narratives. Process invoice coding for accuracy as well as statements of security deposit refunds. Collect rent and review all revenue collections in accordance with company goals and objectives. Maintain budgeted occupancy levels, revenue objectives, and other property goals.
Operations Management "“ Perform property inspections daily, walking the community to ensure curb appeal criteria is met, cleanliness of all common areas, a hazard free environment is maintained, and follow up inspections with appropriate punch lists and/or work orders. Manage vendor selection and vendor relations so as to ensure quality performance and frequently re-bid and negotiate pricing for all vendor services. Manage resident issues such as neighbor disputes, renewal terms, and maintenance repairs (ensuring that service requests are promptly entered in Real Page, work is assigned and completed in 24-48 hours, and that the service request reporting is maintained with accurate and thorough information). Responsibility for the interviewing, hiring and training associates, planning, assigning, and directing work, preparing associate performance evaluations and reviewing all evaluations for additional site associates at assigned community, rewarding and disciplining associates, and address associate and resident matters in a timely manner. Approve all resident applications, discounts and lease renewals, and sign all leases. Responsible for collecting, approving, and submitting leasing bonuses and all payroll information.
Capital Project Management "“ Under the direction of the Portfolio Manager responsible for the successful operation of all maintenance programs, including any purchase order systems, budgets, safety, storage, inventories, and vendor use. Provide valid and reliable information for phases of planning including; budgets, staffing, scheduling for capital improvements, adhere to preventative maintenance program, and other programs. Prepare and respond to punch lists with time frames as appropriate. Prepare accurate Bid Analysis/Contract Request documents and manage projects as assigned through to completion providing accurate status updates.
Associate and Team Management "“ Recruit, train, and retain site level associates to execute company goals and objectives. Resolve personnel issues in a professional and timely manner. Implement all disciplinary actions in accordance with company policy and ensure consistency. Prepare and review all associate performance reviews in a timely, accurate, and thorough manner. Effectively communicate corporate policy and procedures to associates, reinforce training, and motivate subordinates to achieve company objectives. Responsible for reporting general liability claims, workers comp claims, and property loss claims timely and accurately. Participate in company provided training programs and ensure subordinate associates participate in all training classes within required timeframe.
Contract Management "“ Review and analyze bid summaries, work contracts, vendor proposals, site inventories, market/comp analysis reports, advertisements, One Site reports, and Yieldstar pricing recommendations. Study and report as needed on trends such as traffic flow, leasing ratios, media sources, reasons for vacating, etc. and provide analysis to adjust business practices as needed to meet company objectives and financial goals.
Marketing "“ Ensure the effective use of lease renewal strategies and resident retention plans to include; preparation of all site proposed renewal strategies, lease expiration management, and retention programs. Exhibit exemplary customer service skills, professional demeanor, and conduct business with the utmost professionalism, courtesy to others, and focus on maintaining a positive work place for fellow associates and home for residents. Oversee the implementation of marketing methodologies including review of traffic reports, marketing plans, advertisements, signage, banners, curb appeal, and models. Review shop reports and provide clear feedback, goals, and training to associates as needed. Responsible for shopping competitive properties on a regular basis (minimum of once per quarter) and maintain knowledge of market conditions and trends.
The above is not all inclusive of the responsibilities for this position and individuals will be required to perform additional duties and projects as assigned by the Portfolio Manager, Director of Property Management, CFO, and CEO.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
 High school diploma or general education degree (GED)
 Minimum of 3 years supervisory property management experience (may include combination of leasing, assistant manager, and/or property manager experience).
 Ability to read, analyze, and interpret complex documents.
 Must be able to respond effectively to the most sensitive inquiries or complaints.
 Ability to communicate effectively in written and oral forms. 
Comprehensive understanding of arithmetic, accounting, and financial statements such as; profit and loss, general ledger, operating budgets, etc.
 Ability to be flexible and quickly adapt to changing business needs and processes.
 Proficiency in Word, Excel, Microsoft Outlook, and the Internet. Ability to adapt quickly to proprietary software.
PHYSICAL DEMANDS
Standing, walking, or sitting for extended periods of time
 Ability to lift and/or move up to 25 pounds
 Vision occurs continuously with the most common visual functions being those of near vision and depth perception
 Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machines, electric typewriter, multi-line touch phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
 Ability to touch type or willingness to learn within first 90 days of employment.
Talking and hearing occur continuously in the process of communication with residents, supervisors, and subordinates.
 While performing these duties of this job the employee is regularly required to use hands to handle or feel, to reach with arms, and to talk or hear.