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Office Manager

Long Beach, CA 90806

  • Provides General Office Support
    • Answers phones, directs calls, and takes messages
    • Maintains inventory of office supplies in a responsible way including ordering, organization, inventory control, and securing of supplies
    • Receives and distributes mail
    • Fills out incident reports as necessary
    • Conducts property walks
    • Meet regularly with Property Manager to organize and lead resident functions
    • Ensures ongoing formal and informal communication with the Property Manager and other staff
    • Assist the management staff in other areas when asked to do so
    • Oversee all aspects of resident activity programs
    • Manage planning resident functions; attend and participate as host for any functions as directed by the Property Manager

       

  • Provides Applicant and Resident Support
    • Responds to general inquiries regarding residency;  Directs Regulatory/Occupancy questions to the Assistant or Property Manager
    • Maintains tenant information documentation including parking assignments and emergency contact information
    • Maintains professional boundaries when dealing with the residents and  applicants
    • Provides information to the residents, visitors, and staff regarding schedules and events.
  • Receives and Processes Applications for Residency
    • Responsible that all fair housing laws are adhered to when handing out and receiving applications for residency
    • Provide administrative support for Assistant Manager by opening and time stamping mail and invoices, preparing check requests, preparing recertification packets and filing
    • Ensures that all applications are approved and entered into the YARDI Wait List in a timely manner according to HUD and LOMCO guidelines
    • Sends annual update letters to all applicants
    • Understands and adheres to the policies established in the Tenant Selection Plan
  • Processes Maintenance Work Orders
    • Receives work orders by phone or in person
    • Creates the work orders in YARDI and closes them when they are complete
  • Receives Rents and other receivables
    • Receive and process rents into YARDI according to LOMCO guidelines and policy
    • Enter payments into YARDI
    • Monitor tenant receivables
    • Receives miscellaneous monies from events and other activities and processing them in YARDI according to LOMCO policy
    • Prepare bank deposits
    • Prepares 3 day notices
    • Ensure timely collection of subsidy and tenant receivables
    • Submits vacancy loss reimbursements
  • Acts as Primary Control Center for Emergencies
    • Respond to emergency alarms and call the appropriate authorities when necessary
    • Follow all HIPAA rules and take staff and resident safety in mind when responding to emergencies
  • Participate in Training Opportunities provided by LOMCO
    • Attend all training classes when made available by LOMCO
    • Travel to assist at other properties a directed
  • Complies with all Fair Housing and employment laws

LOMCO offers competitive Salaries, Medical, Dental, Vision, Life and AD&D insurance, 401(k) Plan with Company Match, Paid Company Holidays, Generous Paid Time Off Policy, Tuition Reimbursement, Employee Referral Bonus Program, Company Events and more...

SALARY: $14-$18 per hour DOE

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