Office Manager
Long Beach, CA
- Provides General Office Support
- Answers phones, directs calls, and takes messages
- Maintains inventory of office supplies in a responsible way including ordering, organization, inventory control, and securing of supplies
- Receives and distributes mail
- Fills out incident reports as necessary
- Conducts property walks
- Meet regularly with Property Manager to organize and lead resident functions
- Ensures ongoing formal and informal communication with the Property Manager and other staff
- Assist the management staff in other areas when asked to do so
- Oversee all aspects of resident activity programs
- Manage planning resident functions; attend and participate as host for any functions as directed by the Property Manager
- Provides Applicant and Resident Support
- Responds to general inquiries regarding residency; Directs Regulatory/Occupancy questions to the Assistant or Property Manager
- Maintains tenant information documentation including parking assignments and emergency contact information
- Maintains professional boundaries when dealing with the residents and applicants
- Provides information to the residents, visitors, and staff regarding schedules and events.
- Receives and Processes Applications for Residency
- Responsible that all fair housing laws are adhered to when handing out and receiving applications for residency
- Provide administrative support for Assistant Manager by opening and time stamping mail and invoices, preparing check requests, preparing recertification packets and filing
- Ensures that all applications are approved and entered into the YARDI Wait List in a timely manner according to HUD and LOMCO guidelines
- Sends annual update letters to all applicants
- Understands and adheres to the policies established in the Tenant Selection Plan
- Processes Maintenance Work Orders
- Receives work orders by phone or in person
- Creates the work orders in YARDI and closes them when they are complete
- Receives Rents and other receivables
- Receive and process rents into YARDI according to LOMCO guidelines and policy
- Enter payments into YARDI
- Monitor tenant receivables
- Receives miscellaneous monies from events and other activities and processing them in YARDI according to LOMCO policy
- Prepare bank deposits
- Prepares 3 day notices
- Ensure timely collection of subsidy and tenant receivables
- Submits vacancy loss reimbursements
- Acts as Primary Control Center for Emergencies
- Respond to emergency alarms and call the appropriate authorities when necessary
- Follow all HIPAA rules and take staff and resident safety in mind when responding to emergencies
- Participate in Training Opportunities provided by LOMCO
- Attend all training classes when made available by LOMCO
- Travel to assist at other properties a directed
- Complies with all Fair Housing and employment laws
LOMCO offers competitive Salaries, Medical, Dental, Vision, Life and AD&D insurance, 401(k) Plan with Company Match, Paid Company Holidays, Generous Paid Time Off Policy, Tuition Reimbursement, Employee Referral Bonus Program, Company Events and more...
SALARY: $14-$18 per hour DOE
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