Resident Services Coordinator
Washington, DC
We are looking for an experienced and motivated Resident Services Coordinator to coordinate general business office activities in our Brand New, Luxury, Apartment Community. In this role you are the first point of contact with residents and will be responsible for communicating with residents and families and addressing any questions or concerns they have.
To become a valuable member of our team we are looking for the following:
• 1-2 years of customer service experience
• Excellent communication and customer service skills
• High school diploma/GED; vocational training or college courses preferred
In this position your primary responsibilities will be:
• Preparing service requests
• Maintaining a working knowledge of leasing policies and procedures
• Maintaining a working knowledge of company policies and applicable laws
• Performing administrative functions
Forest City Realty Trust is an Equal Employment Opportunity/Affirmative Action Employer, M/F/Disability/Vets.
Special note to third party recruiters: Forest City Realty Trust values its relationships with our vendor partners. Occasionally we invite third party recruiters to assist us in filling an open requisition, and resumes must be submitted only through our talent supplier portal by those firms authorized to present candidates to us. Currently we are not seeking assistance from any third party or contingency recruiters for this position, and any resumes sent via email, internet or any other means will be considered unsolicited and Forest City will not be responsible for placement fees.
EOE M/F/V/H
Drug Free Workplace
PI95743560