Community Manager

IEC Property Services Company

The Position: Community Manager

Reports To: Regional Manager

Location: Two Communities in Milpitas and Fremont, CA

Position Summary:

IEC is looking for an energetic, skilled community manager to lead two communities located in Fremont (24 units) and Milpitas (137 units). Community Managers are responsible for planning and directing the day-to-day activities of the properties, including maintenance staff and vendors, to ensure that goals and objectives of the properties are accomplished.

Duties and Responsibilities:

• Market and lease available apartments using honed leasing skills, in full compliance of fair housing laws
• Pre-lease units and maintain a working waitlist of prospective residents
• Provide a high level of customer service and connect with residents
• Collect and deposit rent, late fees, and deposits using Yardi software
• Market available units daily on Craigslist and other approved marketing sites
• Screen and qualify prospective residents
• Prepare vacant units for rental, including renovation oversight
• Enter traffic, applications, leases, notices, work orders, etc. into Yardi Voyager each business day
• Provide status and suggested strategies to Regional Manager to ensure good communication and smooth property operations
• Maintain organized, comprehensive unit files including leases, communications, work orders, etc.
• Bid and negotiate service contracts, procuring all necessary building supplies
• Manage maintenance staff and vendor relationships
• Ensure completion of necessary repairs and maintenance. Oversee general cleaning of the building and grounds
• Manage property expenditures in accordance with budget
• Respond to all resident requests or complaints in a timely, efficient and courteous manner
• Serve as the employer's representative to enforce rules governing the premises and report unusual resident problems or behavior to the immediate supervisor
• All other duties as assigned

Qualifications:

• A minimum of two years of multi-family property management experience
• Working knowledge of property management, California and local laws. Fremont-specific experience preferred
• Strong Microsoft Office and property management software skills. Yardi Voyager experience preferred
• Excellent problem solving, multi-tasking, and organizational skills
• Ability to empathize with residents and staff, while still enforcing community rules and policies
• Must work well with others
• Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the general public
• A high school diploma or equivalent. College degree a plus
• Valid driver’s license
• Willingness to live on-site

Compensation: IEC offers a competitive compensation package, including:

• Leasing Bonus Program
• Company paid healthcare premiums at 100%, specifically for the employee, with options to buy up
• Vision and Dental insurance
• Personal Time Off (17 days per year)
• Holidays (7 paid days per calendar year)