Maintenance Technician

In 1996, Mark Edlen and Robert Gerding created Gerding Edlen with the vision to approach real estate with the singular focus of creating places for people. They were committed to creating, developing, operating and owning vibrant properties where residents could live, work and learn. This original vision remains—guiding Gerding Edlen and positioning it as a national leader in sustainability. Gerding Edlen has evolved to include expertise in investment management and property management, further adding value to its properties throughout the ownership cycle. Looking to the future, Gerding Edlen continues to create exceptional places that will improve our communities, environments and lives.

Higby, located in Berkeley, is one of Gerding Edlen's newest luxury apartment buildings. We are looking for a talented Maintenance Technician to join the team. As the Maintenance Technician, you will be responsible for building maintenance and operating systems, ensuring a quality living environment for residents by answering all maintenance requests in accordance with property standards. You will also establish a positive, productive working relationship with the property staff. It is essential that the Maintenance Technician portray a professional, courteous, and “We Care “attitude while on the job.

Primary responsibilities will include:

• Timely completion of daily service requests, work orders, and repairs for residential, commercial, and retail spaces.
• Ongoing communication with property staff and tenants to convey completion of the service requests, work orders, and repairs.
• Handle repairs and improvements of vacant apartments for a market ready status, and complete turns that typically require eight (8) hours of work or less (minimum hours may be adjusted based on individual work load).
• Performs scheduled and unscheduled property maintenance functions that may include, but are not limited to: preventative maintenance, filter changes, HVAC repairs, light bulb changes, caulking and painting.
• This includes performing routine preventative maintenance, inspections, and repairs throughout the life of the building.
• Be able to appraise damage and determine the ability to handle situations autonomously and/or determine the need to hire outside contractors. A sound knowledge of fair market pricing for outside vendors and an ability to negotiate better terms for the property's benefit.
• Maintaining knowledge of all building systems (all managed properties) in order to perform on-call emergency service as required.
• Order parts, materials and management of the apartment turnover process, troubleshoot and repair all mechanical systems
• Provide assistance in organizing, stocking, and controlling usage of inventory (lamps, filters, fixtures, etc.)
• Maintain equipment rooms for safety and cleanliness
• Maintain the overall appearance of the interior and exterior of the property (including amenity spaces, common areas, and their equipment) free of trash and debris at all times, property landscaped, and painted.
• Consistently maintains a professional, courteous attitude when dealing with residents, co-workers and the general public, at all times, on or off the property.
• Performs other duties as assigned.

If the following attributes describe you, we want to hear from you:

• Customer focus – dedication to meeting the expectations, needs and requirements of internal and external customers, successfully gaining their trust and respect. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Working knowledge of MS Office Suite, including Outlook, Excel and Word, with the ability to easily navigate the internet. Knowledge of Yardi or similar management software system for tracking work orders, and apartment make ready dates.
• Basic knowledge of electrical and air conditioning.
• Ability to read and interpret building blue prints, as well as safety rules, operating and maintenance instructions and procedure manuals.
• Must be familiar with the safe use of maintenance tools.
• Strong verbal and written communications skills (in English), allowing for clear and succinct communication in a variety of settings (phone, in-person and email), and with people of various backgrounds and levels, both internally and externally.
• Strong planning and organization skills, successfully scoping out required time to achieve objectives and goals, then managing to successful completion of identified objectives.
• Ability to work outside of regular business hours, including weekends, responding to emergency calls, as required.
• Ability to lift 50 pounds with or without accommodations.
• Ability to travel between job sites in a safe and timely manner.
• Ability to complete scheduled routine tasks quickly and efficiently, without supervision.

Minimum qualifications:

• A high school diploma or equivalent is required for this position. Trade school is a plus.
• Minimum of two (2) years of general maintenance experience (i.e., plumbing, electrical, carpeting, painting etc.).
• Valid driver license and transportation.
• Residential maintenance experience is preferred.
• LEED AP Operations and Maintenance a plus.

Gerding Edlen is a medium-sized development, investment management, and property management firm located in Portland's Pearl District. We provide a full suite of benefits, including 100% employer-paid medical and dental insurance for eligible employees. If interested, submit your resume and cover letter via the link provided.

Apply Here