Leasing Specialist JBLM

08.11? The Leasing Specialist is the face of Equity Residential?s brand at Lewis McChord Communities. To achieve maximum occupancy and revenue, as well as customer retention, the Leasing Specialist spends approximately 50% of his/her time on direct sales and marketing, 10% on resident relations and customer service and 40% on leasing administration. This position will utilize proven sales techniques and communication skills to manage the sales process, from start to finish; presenting Lewis McChord Communities and Equity Residential in a compelling way, overcoming objections, building rapport with prospects and residents and providing a high level of customer service. This position will report to the Leasing Manager.

ESSENTIAL FUNCTIONS:

Direct Sales & Marketing (50%)
? Aggressively responds to all waitlist applicants, email, walk in and phone traffic. Promotes the community based on the prospect?s needs through active listening and by providing information to the prospective resident about the property?s availability, pricing, location and amenities. This also includes knowledge of the surrounding neighborhood, sister properties and local competition. Cross-sells at sister properties if the community is not a fit for the prospect?s needs.? Invites the client to complete an application and select an initial neighborhood of choice while waiting for housing to come available.
? Employs effective selling techniques to close the sale and utilizes the appropriate marketing materials (e-brochures, etc). Obtains necessary contact information from every prospective resident and enters lease traffic data into the online property management system.
? Maintains accurate and in-depth knowledge of all aspects of the community, particularly in areas such as, apartment availability, square footage and amenities.?
? Must have or obtain a working Knowledge of Military clientele ranks and pay grade variations in order to successfully mark