Leasing Associate
Los Angeles, CA
We are searching for a Leasing Associate for our to 345 unit community, Vida Hollywood Apartments in Los Angeles, CA. We are conveniently located off Interstate 101, and we're just moments away from local parks, golf courses, Hollywood & Highland Center, dining and entertainment. In brief summary, the Leasing Associate is responsible for leasing apartments to potential residents, while selling community services and providing outstanding customer service to current and prospective residents. The Senior leasing Associate is also responsible for preparing and explaining lease paperwork to new and renewing residents. Please note weekend hours are required for this position.
All team members at Carmel Partners, Inc. are expected to act as compelling representatives of the Company and champions of our Mission & Values.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Maintains a professional, friendly, and inviting atmosphere in the leasing office and clubhouses
- Consistently works to optimize occupancy by leasing available units and maintaining positive relationships with current residents to ensure lease renewal
- Professionally demonstrates community by showing all available amenities, model apartment(s) and available apartments
- Immediately processes resident applications, ensuring all documentation is complete and meets company qualifications prior to handing off to supervisor for approval (credit check, employment verification and landlord references must be completed to company standard)
- Prepares all leases/move-in packets for new residents in an accurate and timely manner and arranges for lease signing by new residents prior to move-in
- Accurately maintains prospect, traffic and rental record logs and all pertinent leasing data
- Maintains thorough and accurate product knowledge of the community and that of the major competitors through site visits, tours, shops, telephone surveys and follow-ups
- Ensures the entire office environment is professional, clean, well-organized and meets all safety standards at all times by maintaining office operation standards
- Works with colleagues and Leasing Manager or Community Manager to develop and implement sales and marketing strategies
- Physically inspects property when out on grounds and picks up litter as needed, letting Grounds and Maintenance staff know of any possible issues
- Accepts service requests from current residents and coordinates completion with Maintenance staff, following up to ensure customer satisfaction
- Other tasks as requested by Management
SELECTION CRITERIA
Candidates for this Position should hold the following qualifications and be able to demonstrate the following abilities to be considered as a suitable applicant. Please note that except where specified as "preferred," all points listed below are considered minimum requirements.
QUALIFICATIONS:
- High School Diploma or equivalent required
- Bachelor's Degree preferred
- 1 or 2 years in sales, customer service or related field
- Previous experience with MRI Property Management Operating and Information system is a plus
- Proficient with computers, Windows (Word, Excel, PowerPoint), Internet and email, and other relevant applications
- Proficient with basic office equipment such as copier and fax machine
Skills we are seeking:
- Strong interpersonal and communication skills
- Outstanding orientation for customer-service
- Strong attention to detail
- Strong organization and time management skills
- Strong ability to influence others
- Good negotiation skills
- Strong organizational skills
- Ability to maintain organization between multiple offices
Top reasons to work for Carmel:
- Leader in the Real Estate industry
- Excellent work-life balance
- Opportunity to work for a world class Construction and Development team
Amazing benefits:
- Competitive compensation and generous performance based bonus
- 401(K) Retirement Plan
- Medical, Dental and Vision insurance
- Vacation, Sick and Holiday Pay
- Life insurance, Disability benefits, Flexible spending accounts
- Recognition and Wellness program
- Team building and Company event
- Dynamic work culture