Community Manager

COMPANY: Mill Creek Residential develops, acquires and operates high-quality apartment communities in desirable locations coast-to-coast. While we are a national company, we immerse ourselves in our chosen markets "“ living and working in the communities where we operate. We combine our deep understanding of each market with 30+ years of expertise and a fresh innovative approach to the apartment industry, to build relationships and places in which people thrive "“ creating real and enduring value for our residents, investors and associates. JOB SUMMARY: Mill Creek is searching for a Community Manager to join our team and oversee one of our exciting new projects. The Community Manager is responsible for the overall management of a multifamily community including leasing, marketing, personnel management, and maintaining positive resident relations. MAJOR RESPONSIBILITIES: • Use effective techniques to screen, hire, orient, and train an outstanding team of on-site employees. • Maintain effectiveness of the on-site staff through ongoing training, coaching, counseling, and guidance. • Ensure property value is being maximized by implementing strategic decisions made pertaining to occupancy and rent growth. • Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours. • Utilize marketing strategies to secure traffic (competitive rental rates, promotions, etc.). Oversee property advertising and marketing sources, such as online advertisements, paid search, and social media sites • Prepare annual budgets and income projections in a timely and accurate manner. • Execute property plans to allow the property to meet or exceed property financial goals outlined in the annual operating budget. REQUIREMENTS: • Requires a minimum of at least 2 years of on-site property experience. Mill Creek will also consider applicants with 3 years supervisory experience in a customer service related business with appropriate certification(s). • High School Diploma or equivalent required; college degree preferred • Lease-up experience is required in order to manage our Lease-up community • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred • Must have working knowledge of Microsoft Office Suite (Word, Excel, Outlook) • Community Software application experience required, with Yardi experience preferred. Revenue management software experience also preferred • Must have basic knowledge of Fair Housing laws and OSHA requirements