Assistant Manager

POSITION ANNOUNCEMENT ASSISTANT MANAGER BROADWAY-SANSOME APARTMENTS Job Summary: The Assistant Manager assists the Property Manager in managing all aspects of daily building operations. Responsibilities include office management, administrative paperwork, and resolving resident problems. The ideal candidate is a team player with strong interpersonal, customer services, and organizational skills who pays attention to detail. Status: Part-time, Nonexempt Location: Barbary Coast, San Francisco Hours: Monday through Friday, 9:00 a.m. to 2:00 p.m. and occasional evenings and weekends (Total 24 hours per week) Salary: DOE; Comprehensive benefits The Organization: A community-based non-profit organization founded in 1977, Chinatown Community Development Center is dedicated to improving San Francisco's Chinatown neighborhood in a variety of areas, including tenant rights, open space, and land use and transportation planning. The organization also develops and manages affordable housing buildings for low-income residents in San Francisco, primarily in the Chinatown and Tenderloin neighborhoods. Job Responsibilities: •  Assist the Property Manager with the overall operation of the building •  Use Yardi to print reports and enter re-certification information •  Create and maintain resident files, applicant waiting list, and transfer list •  Assist with processing applications, move-ins, move-outs, certifications, and rent collection process •  Assist the Property Manager with compiling and completing tenant information for monthly and annual summary reports, such as Vacancy Report, PSR and other reports •  Responsible for managing the building when the Property Manager is off-site •  Educate residents about and enforce compliance with regulations, lease provisions, and house rules •  Address tenant requests/disputes and respond to building emergencies •  Assist tenants and perform other duties as required for successful operation of building •  Support Property Manager as needed and perform other duties as assigned Knowledge, Skills, and Experience: •  Pleasant and professional manner with calm disposition •  Ability to work with people of diverse social, economic, and ethnic backgrounds •  Ability to work independently and exercise own judgment in problem-solving •  Good written and verbal communication skills •  Ability to function under stressful circumstances •  Detail-oriented with prior experience processing paperwork •  Working knowledge of Word, Excel, Outlook, and Yardi or other property management software Minimum Qualifications: •  High School Diploma or GED equivalent •  Two (2) year prior experience in residential property management •  Excellent interpersonal and organizational skills •  Detail-oriented with experience processing paperwork •  Sensitivity to issues facing low-income, disabled, and elderly populations Preferred Qualifications: •  Prior experience with low-income/affordable residential property management •  Prior experience with reception work •  Familiarity with Property Management •  Tax Credit Specialist (TCS), California Certified Residential Manager (CCRM) or other equivalent designations •  Bilingual in Chinese and English To Apply: Please click on the link below or visit our website www.chinatowncdc.org to complete an online application. https://home.eease.adp.com/recruit/?id=11541071