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Pinnacle

Assistant Manager

Dublin, CA

We have a very exciting opportunity for an Assistant Manager who is looking for a career with a fantastic company! We are looking for someone with prior experience in the property management industry and who has a passion for exceptional customer service to work at The Springs of Dublin (176-units). We offer a competitive salary, commissions, annual bonus potential, housing rent discount, and growth opportunity! The assistant residential business manager is responsible for maintaining the financial records for the property and assisting the business manager with property operations and maintenance functions. The assistant business manager may or may not perform all of the essential functions depending on the size of the property and the level of staffing. The assistant business manager reports to the business manager. Property accounting functions may be the responsibility of an additional bookkeeper position, depending upon the property staffing. The job qualifications, physical requirements and environmental conditions are the same for both positions. ESSENTIAL FUNCTIONS •  Meets and greets prospective residents. •  Conducts resident screening and approves all potential resident applications and reviews qualifications. •  Collects deposits and ensures that lease files are complete and that the correct entries are posted in the accounting system. •  Collects all rents when due, issues receipts as necessary and posts all necessary entries in the accounting system. Makes bank deposits daily following posting procedures as directed by the business manager. •  Conducts themselves and property business according to State and federal laws and regulations. Assists with property marketing activities. •  Posts all property invoices following business manager approval. •  Maintains the accounting/financial files. Prepares and maintains receipt journals, monthly rent roll, delinquency report, etc. •  Completes the required weekly and monthly property reports. May be responsible and liable for the petty cash fund. •  Prepares and sends notices of returned checks, late rent reminders and other correspondence as assigned. •  Assists with legal proceedings as necessary. •  Resolves resident complaints and answers resident questions. May monitor problems that are being handled by other employees. Oversees resident activities. •  Assists in writing maintenance service requests performed by the maintenance staff. •  Conducts property business according to company policy. •  Conducts errands off of the property including the purchase of supplies, post office mailings, etc. •  Performs other duties as necessary to meet the needs of residents and the property.
Qualifications
To perform this role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

JOB KNOWLEDGE AND SKILLS
Must possess a basic working knowledge of multifamily property management including but not limited to Fair Housing laws and regulations, resident relations, leasing, rent collections, eviction procedures, accounting principles and the use of accounting software and property safety. Must have assertive collection skills and superior customer service skills. Must be able to communicate effectively with all levels and management and personnel. Must be detail oriented and able to focus with occasional interruption.

PHYSICAL REQUIREMENTS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is described at light in physical demand. Requirements include the ability to frequently sit, stand, walk, extend arms and hands forward and overhead, finger and grasp. Must be able to occasionally bend, crouch or stoop. Must be able to lift and carry up to 25 pounds. Must have close and distance vision and the ability to adjust focus.
See job analysis for the physical demand characteristics of the job.

COGNITIVE REQUIREMENTS
Must be able to concentrate on intricate detail with some interruption. Must be able to understand and relate the concepts behind specific ideas.

ENVIRONMENTAL CONDITIONS
The work is conducted in a typical office environment with temperature control and natural and artificial light. Outdoor activities require exposure to seasonal weather and the associated temperature fluctuations. See job analysis for the conditions and environmental characteristics of the job.
Education
EDUCATION AND EXPERIENCE
High school education or equivalent preferred. Accounting experience utilizing accounting software required. Real estate management experience required.

LICENSE/CERTIFICATION
Valid driver's license if required to operate a licensed motor vehicle in order to perform the job duties.
Benefits provided
401K Plan Bonus Program Dental Insurance Health Insurance Internal Training Life Insurance Long Term Disability Optical Insurance Paid Vacations Short Term Disability
Jobs like this are also known as:
Assistant Business Manager Assistant Community Director Assistant Community Manager Assistant Property Manager
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