Assistant Property Manager

Trinity Management Services is the largest residential property management firm in San Francisco. We are a dynamic, stable company with thousands of residential units throughout the city. We currently have an opening for an energetic, friendly, detail-oriented Assistant Property Manager. This is a full-time, non-exempt position that offers the potential to grow into a Property Manager's position. The Assistant Manager position works both Saturday and Sunday with two consecutive days off during the week. Working side by side with the Property Manager and Leasing Agent, you will be responsible for assisting in all phases of building operations and the apartment community. DUTIES - Actively participate with the leasing staff and Property Manager in advertising and leasing to maximize occupancy - Manage move-ins and move outs - Resolve resident problems in a timely and courteous manner - Assists staff to ensure they are well informed on their position responsibilities and are performing at or above expectations. - Assist in training new staff as well as provide on-going training and feedback on performance - Ensures that building and office are properly staffed at all times - Ensures staff provides necessary customer relations for superior customer satisfaction - Routinely inspect property to ensure it is safe and to determine if repairs or maintenance are needed - Monitors property vendors to ensure quality service - Process work orders and monitors direction of property maintenance operations to ensure compliance with company standards - Respond to tenant requests and issues in a timely manner - Maintain customer service standards and resident relations - Complete leasing/administrative paperwork - Keeps lease occupancies and rents at highest desired level - Review delinquencies and assist in collections - Ensure market-ready condition of vacant units and manages turn-over - Coordinate lease terminations, preliminary inspections, and apartment turn-over - Provides tours of apartments and community to potential residents for purpose of leasing apartments - Coordinate outreach marketing and advertising - Completes all other projects or requests as directed by Supervisor REQUIREMENTS: •  Minimum of 3 years' experience in residential management or leasing management •  Knowledgeable of San Francisco rent laws •  Must be able to take initiative and possess problem solving skills •  Excellent customer service skills •  Strong computer skills •  Outstanding written and oral communication skills •  Attention to detail •  YARDI experience a plus!