Maintenance II/Night Manager

SUMMARY Performs skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning in housing projects designed to provide low-income families, seniors, special users, or other eligible individuals with furnished or unfurnished housing in single or multi­unit dwellings. In exchange for rent-free housing, the Night Manager is responsible for providing the after hours management presence in coordination with or in the absence of an onsite Property Manager. Ensures common area buildings are secured after-hours. Responds to on-site emergencies during night shift. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Efficiently and effectively schedules work order requests, adhering to maintenance priorities. At properties where there is a Maintenance I position, acts as the lead maintenance technician and is ultimately responsible for the completion of work. Performs plumbing work, irrigation, and other work such as replacement of broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, locks, etc.; paints interior and exterior; performs carpentry work such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, repair of concrete, masonry, roof, fencing, etc. Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc. Assists in grounds work and limited extermination services when necessary. Identifies and assesses problems and needs and communicates these to Property Manager. Maintains congenial relationships with all residents; is professional and polite; communicates easily with residents using strong interpersonal skills. Is able to handle complaints/adversity with tact and diplomacy. Is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Housing Opportunity requirements. Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties. Maintains knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of the property. Maintains physical security of property. Under the general supervision of the Property Manager, maintains inventory of, places monthly orders for, picks up and utilizes materials for maintenance and repair. Under the supervision of the Property Manager and/ or Facilities Manager, interacts with vendors and prepares bid for large jobs. Periodically inspects building exterior and common areas, performing repairs and janitorial assistance as needed. Assists with scheduled annual unit inspections. Refurbishes apartments prior to occupancy. Maintains accurate records regarding preventative monthly maintenance on all equipment based on manufacturer recommendations or as required by housing regulations or codes. Completes and maintains the YARDI maintenance program. Night Manager duties include: Responds to pager calls beginning at 5:00 p.m. through 9:00 a.m., Monday through Friday morning and as on-call schedule dictates, or in the absence of Manager. Walks to office to see which unit is causing the page or telephones the number given. Participates in on-call rotation, as scheduled. As assigned or needed, performs light maintenance or janitorial duties such as turning off the water valve on a toilet, hose bib, water vacuum in cases of flooding, taking out the garbage, placing the dumpsters in position for collection, picking up the grounds, etc. Exercises good judgment and own discretion to call for other staff or 911 for help in an emergency. Contacts on-call maintenance personnel for maintenance emergencies. Directs emergency personnel to various parts of grounds, buildings or unit, as appropriate. Remains present while emergency staff is on-site. Within 24 hours, records any incidents, unusual occurrences or emergency/after-hours calls on the incident report form and notifies Manager. Walks the interior of the common areas and exterior of the property, including the parking lots at least once during each evening. Inspects and turns off lights if left on by day staff and ensures all doors and windows in the common areas are locked, and the alarms are set. Enforces quiet hours and house rules. Cautions residents regarding complaints about excessive noise, disorderly conduct or misuse of property. Responds to malfunctioning of irrigation system by turning off water or shutting down the irrigation system. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. However, at properties where there is a Maintenance I position, acts as the lead maintenance technician and directs the work of the Maintenance I and/or Janitor. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE Five years experience in a maintenance environment. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to contribute to routine written reports and correspondence. Ability to communicate effectively with residents or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Must have reliable automobile transportation to transport heavy tools, materials and equipment from property to property, and a valid California Driver's License and insurance. OTHER SKILLS, ABILITIES, QUALIFICATIONS • Demonstrated experience with preventative and on-going maintenance of a property • Ability to work with a minimum of supervision • Attentive to detail • Desirable second language skills may vary site by site • Ability to learn the YARDI maintenance computer program PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/ or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.